Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.
I do not send out newsletters.
I personally do not share information with third parties.
Please contact Etsy customer service since they now collect sales tax on my behalf.
Yes, on "DOMESTIC" orders over $35 .. this total does not include any discounts, taxes, etc. If your order qualifies for free shipping, you will automatically see this in your "Shopping Cart".
Please contact me prior to sending return. I accept returns up to 14 days after purchase. I will refund the bead purchase price MINUS 10% restocking fee back to your account once I receive the return. You are responsible for the original shipping costs and return shipping fees. Any item returned must be in the same condition at time of shipment and shipped in the same packaging that was sent to you.
Lost, stolen, missing or damaged packages does not occur often, but I highly recommend purchasing shipping insurance. This can be done during check out from the "SHIPPING" drop down menu.